A Gentle Answer

A gentle answer turns away wrath, but a harsh word stirs up anger.
-Proverbs 15:1 (NIV)

AS I waited for someone to pick up the telephone, I was tense and upset. As the consumer, I had a grievance and they were going to know it. "Hi, I was calling regarding the computer your husband sold me," I said tersely, wasting no time in pleasantries. "It won't boot up; it hasn't for the last month. Do you think he could come and fix it?" I wanted them to know I was serious and to not waste my time with excuses. But there were none.

"Oh, I'm terribly sorry," was the sympathetic answer on the other side. "How awful not to be able to use your computer for so long! As soon as my husband returns, I'll let him know what's going on."

I hung up feeling a bit foolish. Her gentle words had deflated my anger like a popped balloon. Then I realized, How many times when we have a legitimate grievance do we feel justified in being rude and short-tempered? Though all of us have to deal with our share of challenges and irritations, as Christians we can face them with grace and kindness and so represent Christ well.

I never met this woman or spoke with her again, but she taught me a lesson I will never forget. Her gentle answer was more effective in teaching me than the most eloquent sermon I've ever heard.


Prayer
Father, help us to mirror the character of your son, Jesus, not only in the good times but also when we are tired, frustrated, and upset. Amen.



From: UpperRoom Devotionals - Gabriella Perella Savarese